Frequently Asked Questions
Here you will find some frequently asked questions about our
products and services
if you have any further questions or would like someone to
be in contact with you to arrange a quote click
here
Does it scratch?
This product is scratch resistant and
therefore is designed not to be scratched,
although if you are not careful and use
cleaning materials such as a scourer you
might mark this product slightly
This is not a problem as any imperfections
can be polished out.
for more information on caring for your
splashback click here
Can it go behind the cooktop?
Due to the heat properties of acrylic, this product cannot go directly the cooktop, this is not a problem as we simply substitute the affected area with either a toughened glass insert or a stainless steel insert.
How long does it last?
This product is used in marine applications where it is exposed the harshest conditions such as salt water and UV lighting. When this product is used inside and looked after it's guaranteed to last at least 7 years.
What colours are available?
We currently have a broad colour range available to suit any design. This ranges from bold metallic's to contemporary flat colours we can also match any colour like within the Dulux colour range, this gives the flexibility to pick a colour that matches your kitchen and taste.
How long does it take to install?
Installation can vary depending on the complexity of the job, on average we can have your new kitchen splashback installed in around about 2 hours.
Can I give you the measurements and give me a quote over the phone or internet?
Yes certainly, please find information here
on how to measure for your new splashback
please be certain to have precise
measurements as OzzieSplash will not be held
responsible for the customers incorrect
measurements.
When is the best time to measure and quote?
The best time for someone to come out to do a complete measure up and quote is once the kitchen has been completely installed, this means the bench top has been put in, the range hood is in place and all the architraves are back on the windows, This is to ensure we can give you an accurate price on the job and saves time in having us come more than once to measure and quote.
Do I need to remove my existing tiles?
in most cases we can go directly over existing tiles, this depends on the condition of the tiles and how old they are, if they've had any water damage and the design of the tile as well.